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Privacy Policy

General

No personal information provided to Adeline + Ember will ever be sold to anyone. 

 

Adeline + Ember LLC (“we,” “us,” or “our”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us online.By using this site, you consent to the practices described in this policy.

1. Information We Collect:

We collect information to process orders, improve our services, and support communication with customers.

This may include:

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Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely by third-party providers)

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Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Browsing behavior (via cookies and analytics tools)

 

Order Information:

  • Products purchased

  • Order history

  • Customization details for engraved or personalized items

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We use the information we collect to:

  • Process and fulfill orders

  • Communicate about orders, support, or inquiries

  • Improve website performance and customer experience

  • Send updates or marketing emails (only if you opt in)

  • Prevent fraud and maintain site security

 

We never sell your personal information to third parties.

2. How We Use Your Information

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We rely on secure, reputable platforms such as Wix, Square, and payment processors to protect your data. These providers use encryption and industry-standard security practices to safeguard your information.

3. How Your Information is Protected

4. Cookies & Tracking Technologies

​Our site uses cookies to:

  • Enable basic site functionalityImprove performance

  • Provide analytics on site usage

  • Personalize content

You may disable cookies in your browser settings, but some features may not function correctly.

5. Email Communication & Marketing

You may receive emails from us if:

You placed an order

You contacted us

You opted in to our mailing list

You can unsubscribe at any time using the link in the email or by contacting us directly.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Updates will be posted on this page with a revised “Last updated” date.

7. Contact Us

If you have any questions about this Privacy Policy or your data, please contact: contact@adelineandember.com

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